Phone
0844 997 0001
Mon–Fri 8:30–5:00. Straight to a Gent specialist — no call tree.
Contact
Talk to our engineering team.
Approved Gent by Honeywell System Integrator and Platinum Partner. Founder-led, 30+ years of Gent design and commissioning experience. Mon–Fri 8:30–5:00. We hold real Gent stock at Loughborough — call 0844 997 0001 to confirm what's in.
Four ways to talk to us.
sales@midlandfire.direct
We respond within 4 business hours.
Address
Midland Fire Direct Ltd
Hawker Business Park
Melton Road
Burton on the Wolds
Loughborough
LE12 5TQ
View on Google Maps →
Hawker Business Park
Melton Road
Burton on the Wolds
Loughborough
LE12 5TQ
Request a quote
Same-day quote response on stock items. Send us your BOM, drawings or panel schedule and we'll come back with prices and lead times.
Use the form for trade-account, technical or quote enquiries.
Prefer to talk? Call 0844 997 0001 Mon–Fri 8:30–5:00. Need a price fast? Start a quote instead.
Hours, coverage and response times.
Business hours
Mon–Fri: 8:30 AM – 5:00 PM
Sat & Sun: Closed
Voicemails left out of hours are picked up first thing.
UK coverage
Gent fire detection supply and engineering services across mainland UK — England, Scotland and Wales. Next-day dispatch on stocked SKUs when ordered before midday.
Response times
Phone: immediate during business hours.
Email: within 4 business hours.
Quotes: same-day on stock items.
Approved Gent
Approved Gent by Honeywell System Integrator and Platinum Partner. BAFE Cert 102067, Reg. Org 301876, FIA member.
Urgent technical help
Need a Gent engineer on the phone now?
Vigilon fault code, S-Quad commissioning question, panel swap-out — call us. Founder-led, 30+ years on the kit. No call tree.