Approved Honeywell Gent Platinum Partner and System Integrator. We design, install, commission, support and upgrade fire detection across the full Honeywell portfolio — Gent Vigilon, Nano, S-Quad, S-Cubed and S4, Morley-IAS, Xtralis VESDA, FAAST and Li-ion Tamer. Backed by 25+ years of hands-on fire alarm experience.
Professional support throughout your system lifecycle
Specification, cause-and-effect, loop loading and EN54 compliance guidance for Gent installations and the wider Honeywell fire portfolio.
Full Honeywell fire-system installation by experienced engineers — new builds, refits and phased project handovers across commercial, industrial, education and healthcare sites.
On-site commissioning, cause-and-effect programming and testing of Gent Vigilon, Nano and Compact Plus panels, with full handover documentation.
Panel replacements, phased migrations and lifecycle replacement planning. Gent systems are generally backwards-compatible, so we can offer clean upgrade paths even when older parts are obsolete.
Fault-finding, compatibility advice and replacement-device guidance for Gent, Morley-IAS, Xtralis, FAAST and Li-ion Tamer systems — including legacy panels other suppliers can't help with.
Approved Gent by Honeywell System Integrator — formally authorised to design, supply, install, commission and hand over Gent installations.
End-user system training and documented handover for Gent installations — so your team understands operation, maintenance and routine testing.
1,100+ SKUs in stock across Gent, Morley, Xtralis, FAAST and Li-ion Tamer ranges — for fire safety contractors and installers handling their own projects.
What sets our service apart
4-hour response for technical queries during business hours. Same-day quote turnaround on stock items.
Nationwide service coverage with regional knowledge. Understanding of local requirements and building regulations.
All work carried out to manufacturer specifications. Full documentation and compliance certificates provided.
Ongoing relationship beyond initial installation. System updates, maintenance advice, and expansion planning.
"The technical support from Midland Fire Direct is exceptional. Their 30+ years of Gent experience shows in every interaction."
— System Integrator, Manchester
A small sample of recent Gent commissioning work delivered by Midland Fire Direct.
A new-build hotel in Leeds needed a phased-evacuation cause-and-effect strategy commissioned to a tight handover deadline. The installation had been stalled for over a month when Midland Fire Direct was brought in.
Full cause-and-effect programmed across all 14 floors and signed off within days — handover kept on schedule.
A residential care home had been troubleshooting recurring fire-panel faults for around a year without resolution. The site needed dependable detection back online before the next BS 5839 service.
Diagnosed and cleared on the first site visit — system restored to full compliance.
Fire safety contractors regularly come to us for legacy Gent parts — Compact, V3, S3 era — that other UK suppliers no longer hold.
1,100+ SKUs in stock with same-day dispatch on most line items, mainland UK.
Common questions about working with a Gent System Integrator and Honeywell Gent Platinum Partner.
Midland Fire Direct provides fire alarm system supply, installation, commissioning, technical support, lifecycle replacement, and upgrade services across a range of Honeywell fire systems. Our team has over 25 years of hands-on industry experience working with commercial and industrial fire alarm systems throughout the UK.
Yes. Midland Fire Direct is an approved Gent by Honeywell System Integrator. We support customers with system supply, commissioning, upgrades, replacement devices, technical support and lifecycle management for both existing and new Gent systems.
Platinum Partner is the top tier of Gent by Honeywell's UK approved partner network. Platinum Partners hold the highest level of training, technical competence and customer service standards across the Gent product range, including Vigilon, Nano, S-Quad, S-Cubed and S4 interfaces.
No. While we supply a wide range of fire alarm products and replacement equipment, we also provide installation, commissioning, upgrade support and technical services.
In addition to Gent by Honeywell, we support a range of other Honeywell fire and life-safety products including:
Yes. We regularly assist customers with system upgrades, panel replacements, phased migrations and lifecycle replacement planning for existing fire alarm installations.
In many cases, yes. One of the advantages of Gent by Honeywell systems is their long-term compatibility approach, which can help reduce disruption during upgrades and lifecycle replacement projects. Compatibility depends on the age and configuration of the existing system, and we can advise on the best upgrade route.
Yes. While some older equipment may no longer be available, we can normally recommend suitable upgrade paths or replacement solutions — typically a current device with a software upgrade, or a new panel where appropriate. Many Gent by Honeywell systems maintain strong backwards compatibility, allowing phased upgrades or integration with newer equipment.
Yes. We provide commissioning and technical support services for selected fire alarm systems and upgrade projects.
Yes. We support customers with fault finding, replacement devices, compatibility advice and upgrade guidance across a wide range of Honeywell fire systems.
Yes. We work across commercial, industrial, residential, education, healthcare and mixed-use environments throughout the UK. For a quote on a specific project, use our quote page or call 0844 997 0001.
Our expert team is ready to assist with your Gent fire detection requirements.